Contact Us

Althea – A global pharmaceutical company committed to supporting the needs of our valued customers​







    Product orders & supply

    Select your country

    Australia

    Patient Prescriptions

    Althea products are available by prescription from leading Pharmacies. Please register with Althea ConciergeTM to find a pharmacy near you.

    General Enquiries: (+61) 1300 70 20 20

    Pharmacy Orders

    Australian pharmacies can order Althea medicinal cannabis products through Anspec on:
    Email: [email protected]
    Phone: (+61) 2 8438 8681 / (+61) 2 8438 8652
    Fax: (+61) 2 8438 8699

    Order cut-off time for same day dispatch is 1:00pm AEST/AEDT (Sydney Time). If the order is placed (including all required documents) after 1:00pm, it will be dispatched the next business day

    Reporting unexpected side effects (Patients and Healthcare Professionals)

    If you are taking or prescribing an Althea medicine and experience any unwanted side effects, you should report these to your doctor or Althea Medical Information as soon as possible.

    Side Effects Contact Details

    Email: [email protected]
    Phone: (+61) 1300 70 20 20

    Alternatively, Adverse Events can be reported directly to the Regulatory Authority:

    The Therapeutic Goods Administration (TGA). https://www.tga.gov.au/reporting-problems

    United Kingdom

     

    Patient Prescriptions

    Althea product prescriptions can be fulfilled via our direct to patient service, offered by our partners. They will support you through the process and deliver directly to your home. For this service you can contact the following partners:

    CBPM Access Online Pharmacy (Rokshaw):

    Phone: (+44) 0800 1412 055
    Email: [email protected]

    Alternatively, you can take your prescription to your local pharmacy for fulfillment, however the costs may be higher due to additional ‘specials’ fees that may be added.

    Pharmacy Orders

    UK pharmacies can order Althea medicinal cannabis products through Rokshaw (account required) by emailing [email protected].

    Alternatively, you can contact your unlicensed wholesaler to place an order.

    Reporting Possible Adverse Events (Patients and Healthcare Professionals)

    If you are taking or prescribing an Althea medicine and experience any unwanted side effects, you should report these to your doctor or Althea Medical Information as soon as possible.

    Adverse Events Reporting Contact Details

    Email: [email protected]
    Phone: (+44) 0203 983 0888

    Alternatively, Adverse Events can be reported directly to the Regulatory Authority:

    The Medicines and Healthcare products Regulatory Agency (MHRA)
    Reporting forms and information can be found at www.mhra.gov.uk/yellowcard

    Germany / Deutschland

     

    Patient Prescriptions

    Althea products are available via narcotic prescription, at leading pharmacies.

    Pharmacy Orders

    German pharmacies can order Althea medicinal cannabis products through Nimbus Health on:

    Email: [email protected]
    Phone: (+49) 069 273 166 166
    Fax: (+49) 069 273 166 155
    or directly through an MSV3 interface.

    Reporting unexpected side effects (Patients and Healthcare Professionals)

    If you are taking or prescribing an Althea medicine and experience any unwanted side effects, you should report these to your doctor or Nimbus Health as soon as possible. Please use this document (Link: https://bit.ly/35p5NJ0) to report any unexpected side effects.

    Side Effects Contact Details

    E-mail: [email protected]

    Alternatively, Adverse Events can be reported directly to the Regulatory Authority:

    Bundesinstitut für Arzneimittel und Medizinprodukte (BfArM). https://humanweb.pei.de/index_form.php?PHPSESSID=13111metskarq9q5prm2cke8n

    Patientenverschreibungen

    Althea Produkte sind auf BtM-Rezept, in führenden Apotheken erhältlich.

    Apothekenbestellungen

    Deutsche Apotheken können Medizinal-Cannabis Produkte von Althea direkt über Nimbus Health beziehen:

    Email: [email protected]
    Phone: (+49) 069 273 166 166
    Fax: (+49) 069 273 166 155
    oder direkt über die MSV3 Schnittstelle.

    Meldung von unerwünschten Arzneimittelwirkungen (Patienten und Ärzte)

    Wenn Sie Althea Produkte zu sich nehmen oder verschreiben und Sie unerwünschte Arzneimittel wirkungen erkennen, sollten Sie diese Ihrem Arzt oder Nimbus Health schnellstmöglich melden. Bitte benutzen Sie hierfür das folgende Formular (Link: https://bit.ly/35p5NJ0).

    Kontaktadresse für die Meldung unerwünschter Arzneimittelwirkungen

    Email: [email protected]

    Alternativ können die Meldungen auch direkt an die Behörde gemeldet werden:

    Bundesinstitut für Arzneimittel und Medizinprodukte (BfArM). https://humanweb.pei.de/index_form.php?PHPSESSID=13111metskarq9q5prm2cke8n

    Healthcare Professional Resource Centre

    Continue