Contact Us

Althea – A global pharmaceutical company committed to supporting the needs of our valued customers​







Product orders & supply

Select your country

Australia

Patient Prescriptions

Althea products are available via prescription, at leading pharmacies. Register with Althea Concierge™ to find a pharmacy.

Althea products can be purchased online via Althea Concierge™. Ask your doctor or call our customer service team for further information.
Phone: (+61) 1300 70 20 20

Pharmacy Orders

Australian pharmacies can order Althea medicinal cannabis products through Anspec on:
Email: [email protected]
Phone: (+61) 2 8438 8681 / (+61) 2 8438 8652
Fax: (+61) 2 8438 8699

Reporting unexpected side effects (Patients and Healthcare Professionals)

If you are taking or prescribing an Althea medicine and experience any unwanted side effects, you should report these to your doctor or Althea Medical Information as soon as possible.

Side Effects Contact Details

Email: [email protected]
Phone: (+61) 1300 70 20 20

Alternatively, Adverse Events can be reported directly to the Regulatory Authority:

The Therapeutic Goods Administration (TGA). https://www.tga.gov.au/reporting-problems

United Kingdom

 

Patient Prescriptions

Althea product prescriptions can be fulfilled via our direct to patient service, offered by our partners. This is offered at £199 inclusive. They will support you through the process and deliver directly to your home. For this service you can contact the following partners:

CBPM Access Online Pharmacy (Rokshaw):

Phone: (+44) 0800 1412 055
Email: [email protected]

Vertical Pharma Resources Pharmacy (IPS):

Phone: (+44) 0208 481 9740
Email: [email protected]

Alternatively, you can take your prescription to your local pharmacy for fulfillment, however the costs may be higher due to additional ‘specials’ fees that may be added.

Pharmacy Orders

UK pharmacies can order Althea medicinal cannabis products through Waymade plc (account required) on:

Phone: (+44) 01268 535200
Email: [email protected]

Alternatively, you can contact your unlicensed wholesaler to place an order.

Reporting Possible Adverse Events (Patients and Healthcare Professionals)

If you are taking or prescribing an Althea medicine and experience any unwanted side effects, you should report these to your doctor or Althea Medical Information as soon as possible.

Adverse Events Reporting Contact Details

Email: [email protected]
Phone: (+44) 0203 983 0888

Alternatively, Adverse Events can be reported directly to the Regulatory Authority:

The Medicines and Healthcare products Regulatory Agency (MHRA)
Reporting forms and information can be found at www.mhra.gov.uk/yellowcard

Germany / Deutschland

 

Patient Prescriptions

Althea products are available via narcotic prescription, at leading pharmacies.

Pharmacy Orders

German pharmacies can order Althea medicinal cannabis products through Nimbus Health on:

Email: [email protected]
Phone: (+49) 069 273 166 166
Fax: (+49) 069 273 166 155
or directly through an MSV3 interface.

Reporting unexpected side effects (Patients and Healthcare Professionals)

If you are taking or prescribing an Althea medicine and experience any unwanted side effects, you should report these to your doctor or Nimbus Health as soon as possible. Please use this document (Link: https://bit.ly/35p5NJ0) to report any unexpected side effects.

Side Effects Contact Details

E-mail: [email protected]

Alternatively, Adverse Events can be reported directly to the Regulatory Authority:

Bundesinstitut für Arzneimittel und Medizinprodukte (BfArM). https://humanweb.pei.de/index_form.php?PHPSESSID=13111metskarq9q5prm2cke8n

Patientenverschreibungen

Althea Produkte sind auf BtM-Rezept, in führenden Apotheken erhältlich.

Apothekenbestellungen

Deutsche Apotheken können Medizinal-Cannabis Produkte von Althea direkt über Nimbus Health beziehen:

Email: [email protected]
Phone: (+49) 069 273 166 166
Fax: (+49) 069 273 166 155
oder direkt über die MSV3 Schnittstelle.

Meldung von unerwünschten Arzneimittelwirkungen (Patienten und Ärzte)

Wenn Sie Althea Produkte zu sich nehmen oder verschreiben und Sie unerwünschte Arzneimittel wirkungen erkennen, sollten Sie diese Ihrem Arzt oder Nimbus Health schnellstmöglich melden. Bitte benutzen Sie hierfür das folgende Formular (Link: https://bit.ly/35p5NJ0).

Kontaktadresse für die Meldung unerwünschter Arzneimittelwirkungen

Email: [email protected]

Alternativ können die Meldungen auch direkt an die Behörde gemeldet werden:

Bundesinstitut für Arzneimittel und Medizinprodukte (BfArM). https://humanweb.pei.de/index_form.php?PHPSESSID=13111metskarq9q5prm2cke8n