Terms of Service

Althea Website, Online Platform and Social Media Terms of Use

Last Updated: 10 May 2021

These terms govern the use of websites, online platforms and social media accounts operated by Althea Group Holdings Limited (ACN 626 966 943), Althea Company Pty Ltd (ACN 618 177 192), Althea MMJ UK Limited (Company No. 11125946), and any affiliates of the above (collectively, we, us or our), under the domain names althea.life, concierge.althea.com.au, concierge.althea.co.uk, social media accounts of any of the above (including any affiliate), and any other website or online platform which includes a link or reference to these terms of use (each, an Online Platform).  

We want each visitor to an Online Platform (you) to have a safe, informative visit, so we have established the following terms of use so that both parties know what to expect from each other. By using an Online Platform, you agree to be bound by these terms of use. Please read them carefully.

We may at any time vary these terms of use by publishing the varied terms of use on an Online Platform. You accept that by doing this, we have provided you with sufficient notice of the variation.

Information disclaimer

The information on an Online Platform is provided to you for general guidance only and must not be relied on by you or any other person as a substitute for appropriate professional advice tailored to your specific circumstances.

Information and statements are not intended to diagnose, treat, cure, or prevent any disease and do not constitute medical advice. No warranty is made that any information on, or linked to from, an Online Platform is complete and/or accurate. All information contained on an Online Platform, including information relating to medical and health conditions, products, and treatments, is for general informational purposes only. It is often presented in summary or aggregate form. You take full and total responsibility for what you do with this information, and any resulting outcomes from your actions.

Professional medical advice is required for medical conditions and for any treatment information relating to any pharmaceutical product prescribed by your treating healthcare professional.

The information on an Online Platform is not intended, nor is it implied, to be a substitute for professional medical advice or any information contained on or in any product packaging or labels. Always seek the advice of your pharmacist, treating healthcare professional, other medical practitioner, or qualified health provider when starting any new medical treatment, continuing with medical treatment or with any questions you may have regarding your or any other party’s medical condition. Nothing contained in any Online Platform is intended to be or should be taken for medical diagnosis or treatment.

Copyright and trademark notice

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. These works are protected by copyright laws and treaties around the world. All such rights are reserved. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means other than as expressly permitted by applicable laws or with our express permission.

ALTHEA, ALTHEA CONCIERGE, and CHOOSE AN ALTHEA LIFE, and all related names, logos, product and service names, designs and slogans are our trademarks or the trademarks of our affiliates or licensors. You must not use such marks without our prior written permission. Other names, logos, product and service names, designs and slogans on an Online Platform are the trademarks of their respective owners and are used by us under licence.


You expressly agree that use of any Online Platform is at your sole risk. In no event do we, our directors, officers, employees, and representatives warrant that an Online Platform will be uninterrupted or error-free. We do not make any warranty as to the results that may be obtained from the use of an Online Platform, or use of the information, content, service, or products provided through an Online Platform.

We explicitly disclaim any responsibility for the accuracy, content, availability, copyright compliance, legality, or decency of information found on third-party sites that link to or from an Online Platform.

Under no circumstances will we or any other party involved in creating, producing, or distributing an Online Platform be liable for any direct, indirect, incidental, special, or consequential damages for loss of profits, goodwill, use, data, or other intangible losses (even if we have been advised of the possibility of such damages) that result from (i) the use of or inability to use an Online Platform, (ii) the cost of procurement of substitute goods and services resulting from any data, information or services purchased or obtained or messages received or transactions entered into through or from an Online Platform; (iii) unauthorised access to or alteration of your registration information, transmissions or data; (iv) statements or conduct of any third party on our websites; (v) negligent or wilful acts of us, our directors, officers, employees, and representatives or (vi) any other matter relating to an Online Platform.

Our liability for a breach of a condition or warranty implied by law or otherwise, and which cannot be excluded, is limited to the extent possible, at our option, to: (i) the re-supply of the goods or services; (ii) the repair of the goods; or (iii) the payment of the cost of having the goods or services re-supplied or repaired.

You agree to indemnify and hold us, and our directors, officers, employees, and representatives harmless from any claim or demand, including reasonable legal fees, made by any you or any third party due to or arising out of the content you submit, post to, or transmit through an Online Platform, your use of an Online Platform, your connection to an Online Platform, your violation of these terms of use, or your violation of any rights of a third party.

Your account obligations

You agree to:

  • provide true, accurate, current, and complete information about yourself when submitting information on an Online Platform; and
  • maintain and promptly update such information to keep it true, accurate, current, and complete.

If you provide any information that is untrue, inaccurate, not current, or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current, or incomplete, we may refuse any and all current and future use of any Online Platform.

You are responsible for maintaining the confidentiality of your password and registration and are fully responsible for all activities that occur under your password and registration. You agree to immediately notify us of any unauthorised use of your password or account or any other breach of security.

Your conduct and standards of behaviour

You may only use an Online Platform for lawful purposes.

You agree not to do any of the following:

  • reproduce, duplicate, copy, sell, resell, or exploit for any commercial purposes, any portion of an Online Platform, use of an Online Platform, or access to an Online Platform;
  • access an Online Platform by any means other than through the interface that is provided by us for use in accessing an Online Platform;
  • transmit any content, or take any other actions with respect to your use of an Online Platform, that would constitute, or would otherwise encourage, criminal conduct or give rise to civil liability;
  • transmit any content that contains software viruses, or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of an Online Platform or any computer software or hardware or telecommunications equipment;
  • use an Online Platform for commercial purposes, including, without limitation, submitting any material to solicit funds or to promote, advertise, or solicit the sale of any goods or services;
  • access without authority, interfere with, damage, or disrupt:
    • any part of an Online Platform;
    • any equipment or network on which an Online Platform is stored;
    • any software used in the provision of an Online Platform; or
    • any equipment or network or software owned or used by any third party.

You agree not to submit content that could reasonably be expected to:

  • be defamatory of any person;
  • be profane, indecent, libellous, deceptive, fraudulent, or illegal;
  • be obscene, offensive, hateful, or inflammatory;
  • bully, insult, intimidate, harass, or humiliate;
  • promote sexually explicit material;
  • promote violence;
  • include child sexual abuse material;
  • be likely to harass, upset, embarrass, alarm, or annoy any other individual;
  • promote discrimination for any reason, including but not limited to, based on race, sex, gender identity, intersex status, sexual orientation, marital or relationship status, religion, creed, nationality, disability, or age;
  • infringe any copyright, database right, or trademark of any other person;
  • be likely to deceive any person;
  • breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence;
  • be in contempt of court;
  • be threatening, abusive, invasive of another’s privacy;
  • impersonate any person or misrepresent your identity or affiliation with any person;
  • advocate, promote, incite any party to commit, or assist any unlawful or criminal act including but not limited to copyright infringement or computer misuse;
  • contain a statement which you know or believe, or have reasonable grounds for believing, that members of the public to whom the statement is, or is to be, published are likely to understand as a direct or indirect encouragement or other inducement to the commission, preparation, or instigation of acts of terrorism; or
  • contain any advertising or promote any services or web links to other sites.

We reserve the right to remove any content which, in our opinion, is in violation of the above standards of behaviour.

Your content

You warrant that the content you submit to any Online Platform does not infringe any patent, trademark, trade secret, copyright, or other intellectual or proprietary or privacy right of any party or individual. By uploading, transmitting, posting or otherwise making available any content via an Online Platform, you: (i) grant us a non-exclusive, worldwide, royalty-free, perpetual, licence to use, reproduce, edit and exploit such content in any form and for any purpose; (ii) warrant that you have the right to grant the abovementioned licences; and (iii) unconditionally waive all moral rights (as defined by the Copyright Act 1968 (Cth)) which you may have in respect of the content.

By using an Online Platform, you acknowledge that we are not responsible for, and accept no liability with respect to, any content uploaded, posted, transmitted, or otherwise made available by any user other than us. Although an Online Platform may include functionality which allows a user to post content, this is not an indication that we have uploaded, posted, transmitted, or otherwise made that content available, or that we endorse any opinion, advice or statement made by any person other than us.

Our rights

We may terminate your access or suspend your access to all or part of an Online Platform, without notice, for any conduct that we, in our sole discretion, believe is in violation of any applicable law, the standards of behaviour set out in these terms, or is otherwise harmful to the interests of another user, a third-party provider, merchant, sponsor, licensor, service provider, or us.

Applicable law

These terms of use will be governed by, and construed in accordance with, the laws applicable in Victoria, Australia and you agree submit to the non-exclusive jurisdiction of the courts of Victoria, Australia for any cause of action relating to or arising under these terms of use.


These terms of use are effective even if this agreement is terminated by either party. Subject to applicable law, we reserve the right to suspend or deny, in our sole discretion, your access to all or any portion of an Online Platform with or without notice. You agree that any termination of your access to an Online Platform may be affected without prior notice and acknowledge and agree that we may immediately deactivate or delete your registration and all related information and files under your registration and bar any further access to such files or Online Platform. Further, you agree that we will not be liable to you or any third-party for any termination of your access to an Online Platform.

General information

These terms of use constitute the entire agreement between you and us. You may also be subject to additional terms and conditions that may apply when you use affiliate services, third-party content, or third-party software. Our failure to exercise or enforce any right or provision of these terms of use will not constitute a waiver of such right or provision. If any provision of these terms of use is found by a court of competent jurisdiction to be invalid or unenforceable for any reason, such invalidity or unenforceability will attach only to such provision and will not affect or render invalid or unenforceable any other provision of these terms of use. We may assign, transfer, sub-contract or otherwise dispose of any or all of its rights or obligations under these terms of use.  

Healthcare Professional Resource Centre