Terms of Service

Althea Website Terms of Use

Last Updated: 13 January 2021

These terms govern the use of websites operated by Althea Group Holdings Limited (ACN 626 966 943), Althea Company Pty Ltd (ACN 618 177 192), Althea MMJ UK Limited (Company No. 11125946), and any affiliates of the above (collectively, we, us or our), under the domain names althea.life, concierge.althea.com.au, concierge.althea.co.uk, and any other website which includes a link or reference to these terms of use (each, a Website).  

We want each visitor to a Website (you) to have a safe, informative visit, so we have established the following terms of use so that both parties know what to expect from each other. By using a Website, you agree to be bound by these terms of use. Please read them carefully.

We may at any time vary these terms of use by publishing the varied terms of use on a Website. You accept that by doing this, we have provided you with sufficient notice of the variation.

Information disclaimer

The information on a Website is provided to you for general guidance only and must not be relied on by you or any other person as a substitute for appropriate professional advice tailored to your specific circumstances.

Information and statements are not intended to diagnose, treat, cure, or prevent any disease and do not constitute medical advice. No warranty is made that any information on, or linked to from, a Website is complete and/or accurate. All information contained on a Website, including information relating to medical and health conditions, products and treatments, is for general informational purposes only. It is often presented in summary or aggregate form. You take full and total responsibility for what you do with this information, and any resulting outcomes from your actions.

Professional medical advice is required for medical conditions and for dosages of the pharmaceutical product prescribed by your treating healthcare professional.

The information on a Website is not intended, nor is it implied, to be a substitute for professional medical advice or any information contained on or in any product packaging or labels. Always seek the advice of your pharmacist, treating healthcare professional, other medical practitioner or qualified health provider when starting any new medical treatment, continuing with medical treatment or with any questions you may have regarding your or any other party’s medical condition. Nothing contained in any Website is intended to be or should be taken for medical diagnosis or treatment.

Copyright and trade mark notice

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. These works are protected by copyright laws and treaties around the world. All such rights are reserved. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means other than as expressly permitted by applicable laws or with our express permission.

ALTHEA, ALTHEA CONCIERGE, and CHOOSE AN ALTHEA LIFE, and all related names, logos, product and service names, designs and slogans are our trade marks or the trade marks of our affiliates or licensors. You must not use such marks without our prior written permission. Other names, logos, product and service names, designs and slogans on a Website are the trade marks of their respective owners and are used by us under licence.


You expressly agree that use of any Website is at your sole risk. In no event do we, our directors, officers, employees and representatives warrant that a Website will be uninterrupted or error-free. We do not make any warranty as to the results that may be obtained from the use of a Website, or use of the information, content, service, or products provided through a Website.

We explicitly disclaim any responsibility for the accuracy, content, availability, copyright compliance, legality, or decency of information found on third-party sites that link to or from a Website.

Under no circumstances will we or any other party involved in creating, producing, or distributing a Website be liable for any direct, indirect, incidental, special, or consequential damages for loss of profits, goodwill, use, data or other intangible losses (even if we have been advised of the possibility of such damages) that result from (i) the use of or inability to use a Website, (ii) the cost of procurement of substitute goods and services resulting from any data, information or services purchased or obtained or messages received or transactions entered into through or from a Website; (iii) unauthorised access to or alteration of your registration information, transmissions or data; (iv) statements or conduct of any third party on our websites; (v) negligent or wilful acts of us, our directors, officers, employees and representatives or (vi) any other matter relating to a Website.

Our liability for a breach of a condition or warranty implied by law or otherwise, and which cannot be excluded, is limited to the extent possible, at our option, to: (i) the re-supply of the goods or services; (ii) the repair of the goods; or (iii) the payment of the cost of having the goods or services re-supplied or repaired.

You agree to indemnify and hold us, and our directors, officers, employees and representatives harmless from any claim or demand, including reasonable legal fees, made by any you or any third party due to or arising out of the content you submit, post to or transmit through a Website, your use of a Website, your connection to a Website, your violation of these terms of use, or your violation of any rights of a third party.

Your account obligations

You agree to:

  • provide true, accurate, current and complete information about yourself when submitting information on a Website; and
  • maintain and promptly update such information to keep it true, accurate, current and complete.

If you provide any information that is untrue, inaccurate, not current or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, we may refuse any and all current and future use of any Website.

You are responsible for maintaining the confidentiality of your password and registration and are fully responsible for all activities that occur under your password and registration. You agree to immediately notify us of any unauthorised use of your password or account or any other breach of security.

You must not use a Website for any conduct which is: (i) in violation of applicable law; or (ii) harmful to our interests or the interests of any third party.

Your conduct

You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of a Website, use of a Website, or access to a Website. You agree not to access a Website by any means other than through the interface that is provided by us for use in accessing a Website.

Our rights

We may terminate your access, or suspend your access to all or part of a Website, without notice, for any conduct that we, in our sole discretion, believe is in violation of any applicable law or is harmful to the interests of another user, a third-party provider, merchant, sponsor, licensor, service provider, or us.

Applicable law

These terms of use will be governed by, and construed in accordance with, the laws applicable in Victoria, Australia and you agree submit to the non-exclusive jurisdiction of the courts of Victoria, Australia for any cause of action relating to or arising under these terms of use.


These terms of use are effective even if this agreement is terminated by either party. Subject to applicable law, we reserve the right to suspend or deny, in our sole discretion, your access to all or any portion of a Website with or without notice. You agree that any termination of your access to a Website may be affected without prior notice and acknowledge and agree that we may immediately deactivate or delete your registration and all related information and files under your registration and bar any further access to such files or Website. Further, you agree that we will not be liable to you or any third-party for any termination of your access to a Website.

General information

These terms of use constitute the entire agreement between you and us. You may also be subject to additional terms and conditions that may apply when you use affiliate services, third-party content or third-party software. Our failure to exercise or enforce any right or provision of these terms of use will not constitute a waiver of such right or provision. If any provision of these terms of use is found by a court of competent jurisdiction to be invalid or unenforceable for any reason, such invalidity or unenforceability will attach only to such provision and will not affect or render invalid or unenforceable any other provision of these terms of use. We may assign, transfer, sub-contract or otherwise dispose of any or all of its rights or obligations under these terms of use.  

Healthcare Professional Resource Centre